Won't that come across as pushy?

Not if timing and tone are right. We write the texts with you, decide how often to follow up, and stop as soon as the customer replies.

Email, text or WhatsApp?

Email and text are straightforward. WhatsApp works too, but needs a business account and your customers' consent. We tell you what suits your business.

Can I ask for a review after a job?

Yes. A few days after the job, the customer gets a short email with a direct link to your Google profile. Whether they leave a review is up to them.

Is this compatible with data protection?

Reminders about appointments and jobs a customer has with you are usually fine. Review requests and advertising may need consent depending on the case. We build it so consent is recorded properly.

Automatic reminders without remembering

Tomorrow's appointment, last week's quote, the service due in autumn: your customers hear from you at the right time, and nobody has to keep it in their head.

Book a free intro call How it works

Fixed price before we start
One contact for everything
Reply within 24 hours

Smartphone showing an appointment reminder with a reschedule link, next to a calendar

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3customers trust us

What we build on

Hetzner
INWX

Sound familiar?

The quote is out, the customer does not reply, and in the daily rush nobody follows up. Appointments fall through because nobody sent a reminder, and last year's service only comes up when the heating stays cold. Not out of carelessness, but because nobody can keep everything in their head.

Appointments that happen

The technician is at the door, and nobody answers: the customer forgot the appointment.

The day before, a reminder goes out by email or text, with time, address and a link in case something comes up.

Following up on quotes

The quote has been with the customer for two weeks, and nobody has asked.

If a quote gets no answer, a friendly follow-up goes out after a set time, or you get a reminder to call yourself.

“Service due”

The service was due in autumn, and the customer noticed in January.

Service and inspection dates are worked out from the last job. Well in advance, the customer is told and can book an appointment directly.

Before a project starts, there is a fixed price.

No open-ended invoice, no surprise at the end: you know what it costs before we begin. The blueprint has a fixed price too and is fully credited when you place the order.

At a glance

Which messages go out by themselves at the right time.

Appointment reminder the day before
Follow-ups on open quotes
Due maintenance announced in time
Review request after the job
By email or text message

How it works

01Collect the occasionsWhen should your customers hear from you? We set occasions and timing and write the texts with you, in your business's tone.
02Set it upWe connect the reminders to your calendar, job list or invoicing program, so they come from your real data.
03Let it runMessages go out at the right time. If a customer replies, the reply lands with you, not in a void.

What this could look like for you

A made-up example, not a customer project – it shows how a project like this typically runs with us.

Starting point

A heating engineer looks after many systems that need a yearly service. Which ones are due is in an Excel list that someone goes through when there is time. He follows up on quotes when he remembers.

Solution

We connect customer list and calendar: a few weeks before the service is due, the customer gets an email with a booking link, and a reminder the day before. Open quotes get a follow-up after ten days, and after the job comes a request for a Google review.

Result

Services spread across the year instead of all landing in October, fewer appointments fall through, and new reviews come in without him having to ask.

Questions about this service

Also worth a look

Online bookingCustomers book free slots on your website themselves, with confirmation and reminder by email.

Job managementJobs, appointments, documents and notes in one place instead of in Excel, on scraps of paper and in WhatsApp.

Lexware integrationQuotes and invoices are created from the job straight in Lexware Office, without typing anything twice.

AI document filingMail, receipts and delivery notes are read by AI, given a sensible name and filed where you will find them again.

export async function findFreeSlots(day: Date, rules: Availability[]) {
  const windows = rules.filter((rule) => rule.weekday === getDay(day));
  const booked = await prisma.booking.findMany({
    where: { startsAt: { gte: startOfDay(day), lt: endOfDay(day) } },
    select: { startsAt: true, endsAt: true },
  });

  return windows.flatMap((window) =>
    slotsWithin(window, day).filter(
      (slot) => !booked.some((b) => overlaps(slot, b)) && isInFuture(slot)
    )
  );
}

export function overlaps(a: Slot, b: Slot): boolean {
  return a.startsAt < b.endsAt && b.startsAt < a.endsAt;
}

export async function reserve(slot: Slot, lead: Lead) {
  const booking = await prisma.booking.create({
    data: { ...slot, leadId: lead.id, meetingUrl: await createRoom(lead) },
  });
  await sendBookingMail({ to: lead.email, booking });
  return ok(booking);
}

What eats most of your time?

Enquiries, appointments, order confirmations or invoices: in 30 minutes you know what is worth it for you. No obligation, no sales pressure.

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